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The short of it all:
Very Simple....if it's illegal, we do NOT want it on our servers,
and this includes
pirated files, mp3's you have no license to redistribute,
a message forum you run that's not licensed for your use,
or anything else that could be deemed illegal or obscene.
We don't want "spam", we don't want bulk mailers,
if your site has a mailing list, you better make sure it's
double opt-in (if you don't know what that is, ask us) or
eventually, someone is going to report you as a "spammer"
if you have more than a handful of subscribers.
No message forums that are not database driven, the freaking
things simply eat up too much CPU due to their inefficiency.
Most message boards that are PERL based, database or flat
file driven, will likely become too CPU hungry unless your
forum is pretty low key.
If your script runs off with the CPU, we're going to kill
it, and then we'll try and help you make sure it doesn't happen
again. If it keeps happening the script will have to be disabled.
It's unfair to the other people on the server.
We do not allow pornographic or "Adult" images on our
servers, and if we find such content, we will simply delete your
site. No notice. It is simply not allowed.
Refunds: 30 day money back guarantee if
you're dissatisfied with our service (or just don't need it),
as long as you didn't violate the TOS or AUP.
For prepayments
we refund the unused portion of the year as if you were paying
the regular price (it is supposed to be for a year after all,
not 6 months then cancel). For example, you pay $99.99 for
the year, then cancel 10 months later, well 10 X 9.99 = $99.99,
you've used up all your paid time. If you cancel after 6 months
the refund would be $99.99 - (6 x 9.99) = $40.05 rounded to
$40.00.
Backups: We supply backups, you have to
download them. We don't guarantee backups to be on our servers
so download your own backups if your site is important to
you! If we have to get into the old backups on the backup
server itself to restore data lost due to user error (not
server error, but user error) then there is a $20.00 fee for
the time spent.
Changing your hosted domain: if you signup
for hosting, and later wish to change your hosting plan to
host a different domain name than what you originally signed
up for, there will be a $10.00 fee for making this change
for you.
The long of it:
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING
THE SERVICE. BY ACCESSING THE SERVICE, YOU AGREE TO BE BOUND
BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT WISH TO BE
BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR
USE THE SERVICE.
Tyger Host ("Tyger Host")
agrees to provide you ("User") with those services
("Service") set forth on the Application subject
to User's compliance with the terms and conditions below.
Electronic Signature:
User agrees to the be held responsible for all billing with
regards to the Electronic Records and Signatures in Commerce
Act (detailed below). User will receive a confirmation email
with a randomly assigned password to continue with the signup
procedure. Use of this random code electronically received
by user at users personal email address, constitutes that
user consents electronically, or confirms his or her consent
as stated in section 101 part (c) subsection (ii) of the Electronic
Records and Signatures in Commerce Act S761.
Warranty Disclaimer
THE FOREGOING WARRANTIES SET FORTH ARE EXCLUSIVE
AND NO OTHER WARRANTY IS EXPRESSED OR IMPLIED.
Tyger Host exercises no control whatsoever over
the content of the information passing through Tyger Host system. Use of any information obtained via
Tyger Host is at User's risk. Neither Tyger Host
nor any of its affiliates, its licensers, its contractors
or their respective employees warrant that the Service will
be uninterrupted or error free; nor does Tyger Host
make any warranty as to the results from use of the Service.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES
OF TITLE, NONINFRINGEMENT, IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTIES ARISING
FROM COURSE OF DEALING OR USAGE OF TRADE. NO ADVICE OR INFORMATION
GIVEN BY Tyger Host, ITS AFFILIATES, ITS LICENSERS,
ITS CONTRACTORS OR THEIR RESPECTIVE EMPLOYEES SHALL CREATE
A WARRANTY. NEITHER Tyger Host NOR ITS AFFILIATES,
ITS LICENSERS, ITS CONTRACTORS OR THEIR RESPECTIVE EMPLOYEES
WARRANTS THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE
OR THAT ANY INFORMATION, SOFTWARE OR OTHER MATERIAL ACCESSIBLE
ON THE SERVICE IS FREE OF VIRUSES, CANCELBOTS, WORMS, TROJAN
HORSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL Tyger Host, ITS AFFILIATES,
ITS LICENSERS, ITS CONTRACTORS OR THEIR RESPECTIVE EMPLOYEES
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE
OR CONSEQUENTIAL DAMAGES THAT RESULT IN ANY WAY FROM USER'S
USE OF OR INABILITY TO USE THE SERVICE OR TO ACCESS THE INTERNET
OR ANY PART THEREOF, OR USER'S RELIANCE ON OR USE OF INFORMATION,
SERVICES OR MERCHANDISE PROVIDED ON OR THROUGH THE SERVICE,
OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION
OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION,
ANY FAILURE OF PERFORMANCE, COMPUTER VIRUS, COMMUNICATION
LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS
TO ALTERATION OF OR USE OF USER'S ACCOUNT, WHETHER FOR BREACH
OF CONTRACT, NEGLIGENCE OR UNDER ANY OTHER CAUSE OF ACTION.
IN THE EVENT Tyger Host IS FOUND LIABLE UNDER ANY
CIRCUMSTANCE UNDER THE TERMS OF THIS AGREEMENT, Tyger Host LIABILITY SHALL BE LIMITED TO THE UNUSED BALANCE
OF USER'S SUBSCRIPTION PAYMENT PRO-RATED TO REFLECT THE CURRENT
TERM.
If User is dissatisfied with the Service or with any terms,
conditions, rules, policies, guidelines or practices of
Tyger Host in operating the Service, User's sole and
exclusive remedy is to discontinue using the Service.
Indemnification
Notwithstanding anything to the contrary herein contained,
User agrees to indemnify and hold Tyger Host, its
affiliates, its licensers, its contractors or their respective
employees harmless against any and all liability, loss, claim,
judgment, damage and expense including without limitation
attorney's fees and cost of litigation) incurred or suffered
by Tyger Host, its licensers, its affiliates, its
contractors, or their respective employees as the result of
any and all use of User's account whether authorized or not
authorized or as a result of the negligence, wilful misconduct,
or breach of any of the terms of this Agreement by User, including
but not limited to claims, liabilities, losses, damage, judgment
and expense which arise out of alleged injury or death of
any person or damage to property of every kind and description.
User shall promptly notify Tyger Host in writing
of any claim of which it is obligated under this indemnity.
User shall have the right to assume the defence of any such
claim. User and Tyger Host shall confer as to and
agree on the legal counsel's) to be selected in any such defence.
Age Limit
User represents to Tyger Host that he or she is
18 years of age or older. User understands that certain materials
available from Service provided under the terms of this Agreement
may not be suitable for individuals under the age of 18.
Sexually Explicit Materials
User understands that the Internet contains unedited materials
some of which are sexually explicit or may be offensive. User
accesses such materials at his or her own risk. Tyger Host has no control over and accepts no responsibility
whatsoever for such materials.
Prohibited Uses
User may not:
restrict or inhibit any other user from using and enjoying
the Internet; post or transmit any unlawful, threatening,
abusive, libellous, defamatory, obscene, pornographic, profane,
or otherwise objectionable information of any kind, including
without limitation any transmissions constituting or encouraging
conduct that would constitute a criminal offence, give rise
to civil liability, or otherwise violate any local, state,
national or international law, including without limitation
the U.S. & Canadian export control laws and regulations;
- post on web space provided any sexually explicit materials
or materials that may be offensive.
- post or transmit any information or software which contains
a virus, cancelbot, trojan horse, worm or other harmful component;
post, publish, transmit, reproduce, distribute or in any way
exploit any information, software or other material obtained
through the Service for commercial purposes (other than as
expressly permitted by the provider of such information, software
or other material); upload, post, publish, transmit, reproduce,
or distribute in any way, information, software or other material
obtained through the Service which is protected by copyright,
or other proprietary right, or derivative works with respect
thereto, without obtaining permission of the copyright owner
or right holder;
- upload, post, publish, transmit, reproduce, transmit or distribute
in any way any component of the Service itself or derivative
works with respect thereto;
- send unsolicited advertising or promotional materials to
other network users (See section titled "MESSAGING");
allow users to run Mail list, Listserv or any form of auto-responds
from User's account;
- run or activate processes while User is not logged in;
- violate the security of any computer network, crack passwords
or security encryption codes, transfer or store illegal material
including that deemed threatening or obscene, or engage in
any kind or illegal activity; attempt to defeat any idle timer
or system tool intended to enforce the part-time and personal
nature of User's connection, including the use of pingbots
and other methods of avoiding timing disconnection;
- or violate any of the rules, regulations and policies of
those networks and computer systems accessed via User's account.
Tyger Host has no obligation to monitor the Service.
However, User agrees that Tyger Host has the right
to monitor the Service electronically from time to time and
to disclose any information as may be necessary to satisfy
any law, regulation or other governmental request, to operate
the Service properly, or to protect itself or its subscribers.
Tyger Host will not intentionally monitor or disclose
any private E-mail message unless required by law.
Tyger Host reserves the right to refuse to post or to remove
any information or materials, in whole or in part, that, in
its sole and absolute discretion, are unacceptable, undesirable,
or in violation of this Agreement. Tyger Host reserves
the right to suspend access to the Service for User's account.
The account's suspension may be rescinded within the sole
and absolute discretion of Tyger Host following
payment of a reconnection charge, to be determined by
Tyger Host in its sole and absolute discretion.
Messaging
User agrees to limit their use of the Tyger Host
service, specifically regarding the use of Tyger Host
electronic (email) services, to the following restrictions:
Unauthorized Use of Relay Servers: User agrees that any unauthorized
use of any email server located throughout the Internet for
the purposes of relaying or distributing messages is prohibited.
Fraudulent Addressing
User agrees that the purposeful distribution of any email
message where the return address, originator's address, or
any other identifiable aspect of the message has been purposefully
altered, is prohibited. User may not purposefully misrepresent
the origination information of any email messages sent while
using the Tyger Host service.
Fraudulent Content
User agrees to be held responsible for the distribution of
fraudulent materials.
VIOLATION OF ANY OF THESE TERMS WILL RESULT IN IMMEDIATE
TERMINATION OF SERVICES. FURTHERMORE, VIOLATION OF ANY OF
THESE TERMS, RELATING TO THE TERMS DESCRIBED WITHIN THIS "MESSAGING"
SECTION OF THIS DOCUMENT, WILL RESULT IN THE IMMEDIATE PENALTY
OF $200. Tyger Host RESERVES THE RIGHT TO CHARGE
USER'S CREDIT CARD, IF ON FILE FOR USE IN PAYMENT OF Tyger
Host SERVICES, A ONE-TIME FEE OF $200 PER VIOLATION
OF THESE TERMS. IN THE EVENT USER PRE-PAYS FOR THEIR Tyger
Host SERVICE VIA CASH, CHECK, OR MEANS OTHER THAN
CREDIT CARD, Tyger Host RESERVES THE RIGHT TO INVOICE
AND HOLD USER RESPONSIBLE FOR THE ONE-TIME FEE OF $200 PER
VIOLATION OF THESE TERMS. USER ALSO AGREES TO THE IMMEDIATE
TERMINATION OF Tyger Host SERVICES FOR VIOLATION
OF ANY OF THESE TERMS.
Limitation of Web Hosting Services
Although Tyger Host may advertise "Unlimited
Bandwidth" in regards are several limitations applied.
The sole purpose of these limitations are intended of unnecessary
use of Tyger Host services by any such User, which
restricts system availability for other such Users. These
limitations apply only to Hosting offered by Tyger Host.
Restricted Content
You agree not to post any of the following restricted contents:
Illegal, Abusive or Unethical Activities include, but are
not limited to, pornography, obscenity, nudity, violations
of privacy, hacking, computer virus, gambling, or promotion
of gambling, and any harassing or harmful materials or uses,
as determined by us. You agree to indemnify and hold us harmless
from any claim resulting from your publications or use of
Illegal, Abusive or Unethical materials.
Bandwidth Restrictions
Although we may advertise unlimited bandwidth, we reserve
the right to inform you that you must transfer your website
if an excessive amount of bandwidth is being used. If the
request is not met within 5 days, we do reserve the right
to remove the website from our system.
Idle Timeout
User agrees to have their online session automatically terminated
after ten (10) minutes of consecutive inactivity. Inactivity
is defined as less than 500 bytes of data transferred between
User's modem and the Tyger Host service. Maximum
Single Session User agrees to have an online session automatically
terminated after eight (8) hours of consecutive time, regardless
of data transferred during such specific online session.
Minimum Re-Connect Limit
User understands they cannot log back onto the Tyger Host system for a time period of one (1) minute following
the termination of their previous online session, regardless
of the reason for the previous session's termination.
Multiple, Concurrent Online Sessions
User agrees to maintain no more than one (1) concurrent online
session for each PPP/ISDN account purchased.
Terms of Payment
A credit card User agrees to allow "GJM Ventures Inc." or "Tyger Host"
to bill his or her card on each successive billing date without
obtaining User's permission after the initial charge. A credit
card User shall notify Tyger Host of any changes
in credit card number or expiration date. If the card is not
honoured for any reason, Tyger Host will attempt
to notify the card holder by using the telephone information
given at sign-up or by E-mail. Tyger Host will
call the card holder, and if alternative billing has not been
established, the account will be terminated. Restoring the
account will be subject to a set-up fee of $10.00.
If payment is by check, payment due dates are indicated on
User's invoice. Dishonoured checks are subject to a collection
fee to be determined by Tyger Host in its sole
and absolute discretion and User's account may be suspended
until the account is current. If payment is not received,
service will be terminated and a set-up fee of $10.00 will
be added to charges for additional Service.
Tyger Host maintains the right to terminate Service
for any unpaid subscriptions. Accounts in default are subject
to an interest charge of 2.5% per month on the outstanding
balance. Termination of Service shall not relieve User from
the obligation to satisfy outstanding invoices. In the event
Tyger Host utilizes an attorney to collect any
unpaid amounts, User shall be responsible for the payment
of all of Tyger Host attorneys' fees and costs
in the collection of these sums. Tyger Host reserves
the right to change prices at any time without prior notice
to it's customers or the public. Price changes will not be
retroactive for existing customers, regardless of the length
of their existing service subscription.
Right to Cancel
Tyger Host reserves the right to cancel Service
for any reason without prior notice. Pre-paid service is non-refundable.
Tyger Host will not refund any shipping or handling
fees. Cancellations after the first of the month will be charged
for that month. User must notify Tyger Host in
writing to cancel Service. Cancellations shall not be honoured
by electronic mail. Fees for any set-up, shipping and handling,
and monthly service charges placed by Tyger Host
are non-refundable.
No Confidentiality
Information transmitted through Tyger Host and
through the Internet in general is not confidential. Tyger
Host can not and shall not guarantee privacy or
protection of any User. Tyger Host reserves the
right to monitor any User's transmissions when deemed necessary
for providing proper service and/or to protect the rights
and property of Tyger Host.
Non-transferable
The right to use the Service is not transferable. Accounts
are for User's use only. User shall be responsible for the
confidentiality of User's password. Loaning User's account
to others, connecting a system used by multiple persons, group
use of user log-ins, and consuming more than one modem line
are explicitly prohibited. If User has multiple accounts,
then User shall be limited to one log-in session per system
account at any time. Violation of those terms shall constitute
theft of Service and may be prosecuted under civil and criminal
law.
Purchases on the Service
If User wishes to make purchases on the Service, User may
be asked by the merchant or information or service provider
from whom User is making the purchase to supply certain information,
including credit card or other payment mechanism information.
User agrees that all information User may provide any merchant
or information or service provider on the Service for purposes
of making purchases shall be accurate, complete and current.
The merchants and information and service providers offering
merchandise, information and services on the Service set their
own prices and may change prices or institute new prices at
any time. User agrees to pay all charges incurred by users
of User's account and credit card or other payment mechanism
at the prices in effect when such charges are incurred. User
shall also be responsible for paying any applicable taxes
relating to purchases on the Service.
No System Backup
Tyger Host does not and will not perform system
backups on any User's E-mail account(s). Tyger Host
shall not be held responsible for any lost E-mail data, email
attachments, or any E-mail message contents, regardless of
the reasoning for data loss or system causes. Except as otherwise
set forth herein, Tyger Host will not provide historical
data, to any party for any reason, regarding any system or
Internet activity. Tyger Host does not and will
not perform system backups on any User's personal web site
account(s). Tyger Host shall not be held responsible
for any lost web data, web files, or any web site contents,
regardless of the reasoning for data loss or system causes.
Except as otherwise set forth herein, Tyger Host
will not provide historical data, to any party for any reason,
regarding any system or Internet activity.
Failure to Comply With Terms and Conditions
Tyger Host may deny User access to all or part
of the Service without notice if User engages in any conduct
or activities that Tyger Host in its sole discretion
believes violates any of the terms and conditions in this
Agreement. If Tyger Host denies User access to
the Service because of such a violation, User shall have not
right (1) to access through Tyger Host any materials
stored on the Internet, (2) to obtain any credit(s) otherwise
due to User, and such credit(s) shall be forfeited, (3) to
access third party services, merchandise or information on
the Internet through Tyger Host, and Tyger Host shall have no responsibility to notify any third-party
providers of services, merchandise or information nor any
responsibility for any consequences resulting from lack of
notification.
Miscellaneous
User agrees to remain signed into the network only when actually
making use of same, and to disconnect when idle for significant
periods of time (more than 10 minutes). User also agrees to
not remain connected to Tyger Host system for periods
exceeding (8) eight hours, in any single continuous session.
User authorizes Tyger Host to enforce these restrictions
by appropriate software and network measures, automated and
manual. User agrees to notify Tyger Host if User
moves or otherwise changes his or her mailing address or phone
number, and to list a truthful name, postal address and telephone
number on the forms User supplies to Tyger Host.
In the event that any portion of this Agreement is held to
be unenforceable, the unenforceable portion shall be construed
in accordance with applicable law as nearly as possible to
reflect the original intentions of the parties and the remainder
of the provisions shall remain in full force and effect.
Tyger Host failure to insist upon or enforce strict
performance of any provisions of this Agreement shall not
be construed as a waiver of any provision or right. neither
the course of conduct between parties nor trade practice shall
act to modify any provision of this Agreement. Tyger Host may modify this Agreement from time to time by placing
a notice of such modification on our website, and User's continued
use of the Service following notice of such modification shall
be deemed to be User's acceptance of any such modification.
It is User's responsibility to check this online area regularly
to determine whether this Agreement has been modified. If
User does not agree to any modification of this Agreement,
User must immediately stop using the Service.
This Agreement shall be governed by and construed in accordance
with the laws of the Province of Alberta, Canada without regard
to its conflicts of law provisions. Any cause of action User
may have with respect to the Service must be commenced within
one (1) year after the claim or cause of action arises or
such claim or cause of action is barred. Tyger Host
shall not be liable or deemed to be in default for any delay
or failure in performance under this Agreement or interruption
of service resulting directly or indirectly from acts of God,
civil or military authority, acts of public enemy, war, riots,
civil disturbances, insurrections, accidents, dire, explosions,
earthquakes, floods, the elements, strikes, labour disputes,
shortages of suitable parts, materials, labour or transportation
or any cause beyond the reasonable control of Tyger Host. Venue for litigation of any dispute, controversy,
or claim arising out of, in connection with, or in relation
to this Agreement, or the breach thereof, naming Tyger Host as the defendant, shall be proper only in a venue
determined by Tyger Host. In any action between Tyger Host and User to enforce any of the terms
of this Agreement, Tyger Host shall be entitled
to recover expenses, including reasonable attorney's fees.
This Agreement constitutes the entire agreement between User
and Tyger Host with respect to the Service.
REVISIONS TO THIS ACCEPTABLE USE POLICY
Tyger Host reserves the right to revise, amend,
or modify this AUP, our TOS (Terms of Service) and our other
policies and agreements at any time and in any manner. Notice
of any revision, amendment, or modification will be posted
in accordance with our TOS (Terms of Service).
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